Information
Frequently Asked Questions
Are your artworks authentic?
Yes. Every artwork is created by our family of Aboriginal artists and comes with a signed Certificate of Authenticity.
Who are the artists?
KTAFA is a family-run gallery featuring artworks by:
- Kelly Taylor
- T’keyah Ware
- Kelilah Ware
- Taliyah Ware
Each artwork shares stories connected to Country, family, and culture.
Do you ship internationally?
Yes — we offer free worldwide shipping on all artworks.
Shipping includes full tracking and insurance.
Customs duties may apply depending on your country.
How long does delivery take?
- Australia: 3–7 business days
- International: 7–14 business days
All artworks are carefully packaged to ensure safe delivery.
Do artworks come ready to hang?
Yes. All original paintings arrive stretched and ready to hang.
Do you offer framing?
Yes. We offer premium float framing in:
- Oak
- Black
- White
- Walnut
Framing options are available on selected artworks.
What is your return policy?
We offer a 14-day money-back guarantee.
If you’re not completely satisfied, you can return the artwork within 14 days of delivery.
Can I view the artwork before purchasing?
We can provide:
- Additional photos
- Close-up details
- Interior mockups
Just contact us and we’ll assist you.
Do you offer commissions?
Yes. We accept custom commissions for collectors and corporate clients.
Please contact us to discuss size, colours, and timeline.
Do you work with corporate or interior projects?
Yes. We work with:
- Interior designers
- Corporate spaces
- Hotels and hospitality
We can assist with artwork selection and large-scale pieces.
Are prints available?
Yes. We offer limited edition prints in a range of sizes.
Each print is produced using high-quality materials and archival inks.
How do I know which size to choose?
As a guide:
- Small spaces → 60–100cm
- Living areas → 150–200cm
- Feature walls → 200cm+
We can also create interior mockups to help you visualise.
Can I pay with Afterpay?
Yes. Afterpay is available on eligible purchases.
How can I contact you?
You can reach us via:
- Email: hello@ktafa.store
- Contact page
We usually respond within 24 hours.